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Need assistance? Customer Care is here to help. To inquire about the products and services found on our Web site. Contact us by phone or e-mail.The information you provide will be handled according to our Privacy Policy.
Contact Us by Phone
Call Customer Care at
1-888-554-8326 , 1-510-636-1093
Our Address
2456 Armstrong Street,
Livermore,CA 94551
Email Address
info@jacketback.com
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BLAZE Graphic
Blaze text is available for Jacket Backs Only. In Design Tool, click on "Designs" - "Blaze Lettering" Choose layout (straight, arched, etc.) Choose a name that has a similiar number of charachters. Text can be personalized and colors changed from within the Edit Design Tool by following instructions. Place text in desired location.
Affiliate Stores
Affiliate Stores are authorized suppliers of JacketBack Embroidery designs.Go to
www.jacketback.com/affiliate_stores
for more information.
Don't see your colors?
If your desired jacket colors are not represented, send an email to
info@jacketback.com
. We will add them to the website within 2 business days. If you are not able to find a suitable graphic within the Design Tool, go to
http://www.yourartpages.com
and search for what you would like (ie football, bulldogs, etc.) Call 888-554-TEAM with the design name and speak to a customer representative.
100% Money Back Guarantee
Because all of our work is custom, we guarantee only our work, not yours. Please be sure of the sizes, colors, and design work before you place your order. All sales are final, unless the item arrives damaged or we have made a production error.
To prevent mistakes from happening, we will e-mail you a copy of your order after check-out. Be sure to review this to verify that everything you have entered or selected is correct. You have 24 hours to make any changes or cancel your order for a full refund minus a 15% processing fee.